Terms of Use & Service

1. Our Terms

Matt's Motor Club (“MMC”, “we”, “us”, “our”) provides a member portal, email alerts, digital communications, and intelligence services relating to the UK used motor vehicle market. By registering for an account, you agree to these Terms of Use & Service and our Privacy & Cookies Policy.

2. Information About Us

Matt's Motor Club is based in London, W1W 7LT, United Kingdom and operates the website at www.mattsmotorclub.com and the member portal. Contact us at admin@mattsmotorclub.com.

3. Our Contract With You

A contract is formed when you complete registration and we accept your account. Our service applies exclusively to UK used motor vehicle information and is targeted at UK-based consumers.

4. The Service

MMC provides a member portal with vehicle intelligence, alerts, and market analysis. Registration is free. Members may upgrade to paid tiers and add-ons as follows:

• Free membership — access to a curated selection of vehicles across all product categories (Fresh Finds, Hot Drops, Real Deals, Secret Steals) with basic intelligence. Free members see vehicles 24 hours after premium members. A limited number of vehicles are shown each week as “Premium Preview” tasters with full intelligence unlocked.
• Scout Premium — an ongoing monthly or annual subscription providing full access to all vehicles, complete intelligence cards, vehicle watch with instant notifications, and search & filter tools. Vehicles are available immediately upon curation, 24 hours before free members.
• Hunter Bundle — a one-time purchase for free members that includes 3 months of Scout Premium access, a custom vehicle pack curated to the member's brief, and a bonus region.
• Hunter Pack — a one-time purchase for existing Scout Premium subscribers that adds a custom vehicle pack and bonus region for 3 months at a reduced price.
• Scout Extension — a one-time purchase that extends Scout Premium access by 9 months. Available at a discounted rate during checkout or from the Upgrades page.
• Look Back — a one-time purchase that extends the member's vehicle history window to 30, 60 or 90 days. Available during the first 14 days of premium membership only.
• Region Boost — a monthly subscription add-on that adds up to 2 additional UK regions to the member's coverage (3 regions total including primary). Hunter mode members receive 1 bonus region included.

Pricing varies by budget band (up to £20,000, £20,000–£35,000, £35,000+). Current pricing is displayed on the Upgrades page within the member portal.

MMC does not facilitate vehicle purchases. All transactions between members and dealers are conducted independently. We do not act as a broker, agent, or intermediary.

We may update or modify the service for legal compliance, technical improvements, or to enhance the member experience. Material changes to paid services will be communicated in advance.

5. Service Disclaimers

MMC is an intelligence and alert service. The following important disclaimers apply:

• We do not physically inspect any vehicles, dealers, or manufacturers.
• Members bear full responsibility for due diligence on any vehicle or dealer.
• Information provided through our service is not a recommendation to purchase any specific vehicle.
• Fresh Finds and Hot Drops are based on real-time market data and reflect current listings and price movements.
• Real Deals are vehicles our benchmarks identify as strong value. Market conditions may change after identification.
• Secret Steals use predictive analysis based on dealer pressure signals, stock ageing, pricing patterns, and market conditions. These are educated predictions, not guarantees. Not every prediction will materialise, and no refund is offered on the basis that a predicted discount did not occur.
• Vehicle intelligence including savings estimates, negotiation ranges, and confidence scores are calculated from available market data and should be used as guidance, not definitive valuations.
• We recommend an independent pre-purchase inspection (e.g. AA or RAC) for any vehicle you intend to purchase.

6. Free Member Delivery

Free members receive a percentage of curated vehicles, delivered after a configurable delay period (currently 24 hours after premium members). The percentage and delay are determined by MMC and may be adjusted at any time. Each week, a small number of vehicles are selected as “Premium Preview” tasters and shown to free members with full premium intelligence unlocked. These selections are made dynamically and are not guaranteed.

7. Trade and Business Use

MMC is provided for the use of private consumers, in a non-commercial capacity and for personal benefit only. The service is not designed as a tool for the motor trade to source stock or gain commercial advantage. Members found to be using MMC for trade or business purposes will be removed immediately with no refund. We have procedures in place to detect and prevent misuse.

8. Your Rights to End the Contract

You may cancel your paid membership at any time.

• Scout Premium subscriptions: Cancel via the Billing page in your member portal by clicking “Manage payment” to access the Stripe billing portal. Your premium access continues until the end of the current billing period. After that, your account reverts to a free membership. All data, saved vehicles, and intelligence history is retained.
• One-time purchases (Hunter Bundle, Hunter Pack, Scout Extension, Look Back): These are non-refundable once activated.
• Region Boost subscriptions: Cancel via the Stripe billing portal. If your Scout Premium subscription is cancelled, any active Region Boost subscriptions are cancelled automatically.
• Free members: You may delete your account from the Account page in your portal. This permanently removes all account data, preferences, saved vehicles, and watch history.

A 14-day cooling-off period applies to new paid subscriptions in accordance with the Consumer Contracts Regulations 2013, provided that premium services have not been substantially used during that period.

9. Account Deletion

Free members may permanently delete their account from the Account page. This action is irreversible and removes all associated data. Premium members must cancel their subscription before requesting account deletion.

10. Price and Payment

All prices are displayed in British Pounds (GBP) and include UK VAT. Payments are processed securely through Stripe. We accept major debit and credit cards, as well as Apple Pay and Google Pay where supported by Stripe.

We do not see or store your payment card details. For subscription renewals, we will provide at least 28 days' written notice of any price increases.

11. Automatic Renewal

Scout Premium and Region Boost subscriptions renew automatically at the end of each billing period (monthly or annually) unless cancelled via the Stripe billing portal. You can cancel at any time — access continues until the end of the current billing period.

For annual subscriptions, we will send you a renewal reminder by email at least 30 days before your renewal date, and a further reminder at least 7 days before. These reminders will clearly state the renewal date, the amount that will be charged, and how to cancel if you do not wish to renew. This is in accordance with the Digital Markets, Competition and Consumers Act 2024 and the forthcoming UK subscription contracts regime. For monthly subscriptions, you will receive a reminder every 6 months confirming your ongoing subscription.

12. Budget Band Changes

All members may change their budget band from the Preferences page, subject to cooldown periods (currently 30 days for free members). For premium members, changing your budget band will automatically adjust the pricing of your Scout Premium subscription and any active Region Boost subscription. Changes are prorated on your next invoice. Budget band changes are locked during Hunter mode as your Hunter Bundle or Pack was purchased at your current band's price.

13. Region Changes

Primary region changes are limited to once every 90 days. Region Boost additional regions are subject to the same 90-day cooldown. These restrictions prevent members from cycling through all regions to access the full vehicle pool.

14. Membership Capacity

Free membership is currently capped at 10,000 members. Premium spaces are limited per region and budget band. When capacity is reached, new members may join a waitlist and will be notified when a space becomes available. We reserve the right to adjust capacity limits at any time.

15. Our Responsibility for Loss or Damage

We are responsible for losses you suffer caused by our breach of these terms, to the extent that the loss is a foreseeable consequence of the breach. We are not responsible for indirect or consequential losses including but not limited to lost profits, business interruption, or losses arising from vehicle purchases made based on our intelligence.

Our service is provided for domestic, private use only. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity arising from use of the service.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

16. Our Rights to End the Contract

We may terminate your account if:

• You fail to make a payment within 5 calendar days of it becoming due.
• You breach any of these terms.
• We reasonably believe the account is being used for trade or commercial purposes.

We may withdraw the service with 28 days' notice to paying members, who will receive a pro-rata refund for any unused subscription period.

17. If There Is a Problem

Contact us at complaints@mattsmotorclub.com for any issues or complaints. You retain your legal rights under consumer protection law including repair, replacement, or refund for faulty digital content.

18. Personal Information

Please refer to our Privacy & Cookies Policy for details on how we collect, use, and protect your personal information in accordance with UK GDPR and the Data Protection Act 2018.

19. Other Important Terms

• We may transfer our rights and obligations under these terms during any acquisition, merger, or restructuring of the business.
• You may not transfer your rights or obligations without our written consent.
• If any provision of these terms is found to be unlawful or unenforceable, the remaining provisions continue in full force.
• These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
• Contact admin@mattsmotorclub.com for any questions about these terms.